To help users effectively reduce trial-and-error costs and enhance risk tolerance in copy trading, LBank introduces the Copy Trading Loss Protection Voucher. This feature provides compensation (up to the voucher’s value) for qualifying losing orders. This article details the core concepts, how to claim and use the voucher, settlement rules, and common questions to help you better understand the protection mechanism and its limitations.

What is A Copy Trading Loss Protection Voucher?

The Copy Trading Loss Protection Voucher is a loss compensation tool designed specifically for futures copy trading. When a qualifying copied order incurs a loss, the platform will compensate up to the voucher’s remaining value.

  1. The voucher does not alter actual trade results or affect profit allocation.

  2. It only provides compensation for eligible losing orders.

  3. Compensation is credited in USDT, typically within 1–3 business days after loss verification.

How to Claim and View Loss Protection Vouchers

  1. Manual Claim：Go to「Personal Center > My Coupons > To Claim」to activate. In the「In Use」 section, click「Copy Now」to jump to the copy trading page for immediate use.

  2. Auto-Issued: Certain promotions automatically distribute vouchers to eligible accounts—no action required.

How to Use the Voucher in Copy Trading?

When Creating a New Copy Trade

After activating the voucher, enter the copy trading page. The system automatically matches the best available voucher based on your selected lead trader, trading pair, investment method, etc. (prioritizing higher face value and earlier expiry).

  1. You can also manually select a specific voucher or choose not to use any.

  2. If a voucher is ineligible, the system displays the reason (e.g., “Limited to specific lead traders” or “Limited to fixed investment amount”).

  3. Clicking Go to Copy Trade on the voucher re-verifies eligibility. If conditions are not met, the voucher is not bound, but the copy relationship is still established normally.

  4. Before confirming the follow, complete「Copy Trade Parameter Settings」. Refer to「Copy Trading Optimization Tips」for more details.

In an Existing Copy Relationship

  1. If the relationship is already bound to a voucher, it is locked and cannot be changed or removed until settlement or expiry.

  2. If not yet bound and you have an available voucher, select it during Edit Copy Settings (same process as new copy trades).

📌 Each “Follower–Lead Trader” relationship can bind only one voucher at a time—no stacking allowed.

Loss Protection Voucher Settlement Rules

When Is Compensation Triggered?

Compensation calculation is triggered only when a closed order meets all of the following conditions:

  1. The associated voucher is in In Use status and within its validity period.

  2. Realized P&L of the order < 0 (actual loss, excluding fees, funding rates, etc.).

  3. The loss is not caused by manual closure by the follower (includes following the lead trader’s close signal, TP/SL triggers, forced liquidation, etc.).

  4. The position remained in Protected status throughout (partial manual closures exclude that portion and subsequent losses from protection).

  5. The lead trader, trading pair, investment method, etc., comply with the voucher’s usage restrictions.

Compensation Calculation & Distribution

  1. The system takes the smaller of the actual loss amount and the voucher’s remaining value as the compensation for that order, adding it to the total pending compensation.

  2. For “First qualifying loss only”: Settlement occurs after the first eligible losing order; no further protection even if value remains.

  3. For “Cumulative across multiple orders”: Eligible losses accumulate within the validity period until the value is exhausted or the voucher expires.

  4. After approval (typically 1–3 business days):

    • If you are still following the lead trader → credited to the copy trading sub-account.

    • If you have canceled the follow → credited to the spot account.

📌 All compensations generate transaction records, viewable in Order Center.

Frequently Asked Questions

  1. Does the Loss Protection Voucher guarantee profits or no losses?

    • No. It only compensates part or all of qualifying losses under specific conditions. It does not guarantee profits or cover all risks.

  2. Can one voucher be used for multiple lead traders or trading pairs?

    • Depends on the voucher rules:

      1. Specified lead trader/pair → limited to those only.

      2. Unspecified → applicable to all, subject to other restrictions.

    • Check each voucher’s Usage Rules for details.

  3. Why do I have an activated voucher but cannot see or select it when placing an order?

    • Possible reasons: voucher pending activation, expired, ineligible for current lead trader/pair/investment method, lead trader under risk control restrictions, etc. Check detailed status in「My Coupons」.

  4. What happens to the voucher if I cancel the copy trade?

    • If canceled during the protection period, the voucher immediately loses protection effect. No further compensation for subsequent orders. The system will warn you in advance—proceed with caution.

  5. Why was a losing order not compensated?

    • Common causes: no active bound voucher, loss from manual closure, ineligible per voucher rules, value exhausted, already settled, etc. Contact customer support with order and voucher details for investigation if needed.

  6. How do I confirm if a position is under protection?

    • 「Order Center > Current Orders」: Displays “Protected” label.

    • 「My Copy Trades > Lead Traders」list: Shows “Protected” indicator.

    • Historical orders: Show “Pending Compensation” or “Compensated” tags.

  7. When does the compensation process start?

    • The process initiates in any of these cases, with “Pending Compensation” or “Compensated” labels appearing in historical orders:

      1. Voucher value fully used.

      2. Voucher expires (system settles all eligible accumulated losses within validity).

      3. User stops following the lead trader (no new protected orders).

      4. For “first qualifying loss only” vouchers: triggered after the first loss.

    • After initiation, the system reviews the claim. Approved compensation is credited in USDT within 1–3 business days. Check Order Center transaction history or contact support for confirmation.

Reminder

The LBank Copy Trading Loss Protection Voucher aims to provide additional risk buffering for copy traders, but it cannot eliminate all market volatility risks and does not constitute any investment advice or profit guarantee. Please fully understand the usage rules and compensation conditions, trade rationally according to your risk tolerance, strictly control position size and leverage, and make prudent decisions.

For any questions, contact our 24/7 online customer support at any time.